Secure your Tanzania trip
Payment Policy
Clear payment terms for safaris, Kilimanjaro climbs, Zanzibar holidays, day trips and tailor-made Tanzania journeys.
Our Tanzania safari payment process is designed to be clear and secure from the time you confirm your booking until your final balance is paid.
Last updated: 5 September 2026
1. Deposit to confirm your booking
A 10% deposit of the total trip cost normally confirms your booking. Once received, we begin reserving the services in your itinerary, which may include accommodation, guides, vehicles, mountain crew, permits and domestic travel.
Our approach: We keep the initial deposit low so you can secure your trip without paying a large amount too early.
If a lodge, camp, airline or other supplier requires a larger advance payment, we will tell you before payment and show it clearly on your invoice.
2. Balance payment
The balance due date is shown on your invoice or booking confirmation. Unless another arrangement is confirmed in writing, the balance is due no later than 7 days before the trip begins.
For last-minute bookings, full payment may be required before services can be confirmed.
3. Cash payment on arrival
Kilimanjaro climbs
The remaining balance may be paid in cash on arrival when this has been agreed with Serengeti Wild Tours in writing before travel.
Safaris and other trips
Cash on arrival may be possible, but it depends on lodge and supplier payment deadlines, the itinerary and how close the booking is to departure. Your invoice will confirm whether this option is available.
4. Accepted payment methods
Bank transfer and secure payment using all major credit and debit cards are available. Cash balance on arrival is available only by prior written agreement.
Only use payment details sent through our official communication channels. If any payment instruction looks unusual, contact us before sending money.
5. Fees, currency and exchange rates
Most quotations are in United States Dollars (USD), unless the invoice states another currency. Any applicable processing fee will be shown clearly before payment. Bank charges, transfer charges and exchange-rate differences are paid by the client unless the invoice says otherwise.
6. Invoice, confirmation and card safety
Your invoice will show the amount, currency, deposit, balance and payment deadline. After funds are received, we will send payment confirmation and continue arranging the services covered by your booking. Please keep your invoice, receipt and transfer confirmation until the trip is complete.
Never send your complete card number or security code by ordinary email or WhatsApp. Card details must be entered only on the secure payment page provided for your booking.
A payment is treated as received when cleared funds reach the account or payment provider shown on the invoice.
7. Late or failed payment
If payment is not received by the agreed date, a supplier may release accommodation, flights, permits or other reserved services. We will try to reinstate them, but availability and prices may change. Any extra cost caused by reinstatement or a new supplier price will be discussed with you first.
8. Changes, cancellation and refunds
Payments affected by a change or cancellation are handled under our Cancellation, Rescheduling & Refund Policy. That page explains the two-year Kilimanjaro and one-year safari rescheduling options, refund timing and how supplier costs affect an approved refund.
Tanzania Safari Payment and Booking Confirmation
After your booking details are agreed, we send an invoice showing the deposit, balance deadline and any applicable processing fee before payment. If you need help with a payment arrangement, please contact us.
Ready to secure your trip?
Send us your preferred dates and itinerary. We will prepare a clear invoice showing the deposit, balance and payment deadline.